Cost
Sticking to a budget is essential, but cost should be more than just the sticker price when evaluating antivirus solutions. Instead, think of it in terms of value for money.
What to consider
- Free vs. paid versions – While free antivirus software might seem like a cost-effective solution, it often lacks features such as advanced threat detection, multidevice support, or customer service.
- Pricing plans – Does the software offer flexible pricing plans that scale with your business? Many antivirus providers offer packages designed specifically for SMBs, with options for a limited number of devices.
- Hidden costs – Watch out for hidden costs such as additional fees for technical support, upgrades, or advanced features not included in the basic package.
Speed and performance
Slow, resource-heavy software can cripple productivity. Antivirus software is meant to protect your system, not bog it down.
What to consider
- System impact – Will the antivirus software slow down your devices? Some solutions are notorious for eating up processing power, making simple tasks like opening applications painfully slow.
- Scan speeds – How fast can the software run a full system scan? It should strike a balance between thoroughness and efficiency, ensuring minimal disruption to your team’s workflow.
- Smart scanning options – Look for features such as scheduled scans or smart scanning, which allow the program to run background checks during low-usage times.
System compatibility
Every business uses a mix of devices to operate, which can include PCs, Macs, tablets, and smartphones. The antivirus software you choose should be compatible with your setup.
What to consider
- Operating systems – Does the software support the operating systems your team uses? Some antivirus programs are optimized for Windows, while others are better suited for macOS or Linux environments.
- Device coverage – How many devices can you protect under a single license? Keep in mind that many SMB packages allow for a specific number of installations, so ensure you have enough to cover your team’s equipment.
- Mobile compatibility – With employees often working on the go, your antivirus software should extend its defense to mobile devices.
- Cross-platform protection – If your office uses a mix of operating systems, look for an antivirus solution that offers protection for all of them.
Comprehensive protection
Antivirus software should do more than just scan for viruses. It should also defend against evolving cyberthreats.
What to consider
- Features – Look for features beyond basic virus detection, such as ransomware protection, phishing prevention, and firewall integration.
- Real-time monitoring – Does the software constantly monitor threats, or does it only check during scheduled scans? Real-time monitoring is crucial for businesses that need 24/7 defense.
- Web protection – With so much business conducted online, antivirus software should be capable of safeguarding your web browsers against malicious sites and downloads.
- Cloud-based updates – Threats evolve daily. Ensure the software offers automatic, cloud-based updates to keep your protection current.
Customer support
Even the best antivirus software can run into hiccups, and when that happens, having access to reliable customer support can make all the difference.
What to consider
- Documentation – Check if the antivirus provider offers detailed user guides, FAQs, or video tutorials to help your team use the software effectively.
- Support channels – Does the company offer support via email, phone, or live chat? 24/7 availability is ideal if you operate outside traditional business hours.
- Response times – How quickly does the support team resolve issues? A delayed response during a real security incident can be catastrophic.
Choosing antivirus software may feel like a chore, but investing a bit of time upfront can save you from major headaches and even bigger losses. Focus on these five factors, and you’ll be set to find a solution that’s tailored to your SMB’s needs.
Still not sure where to start? Contact our cybersecurity experts for personalized advice.